Singapore, 7 May 2021 – If President of City Sunshine Club (CSC) – CDL’s employee volunteering arm – Foo Chui Mui could describe her volunteering experiences in one word, it would be “fulfilling”.
“You get to see the best in humanity when you see people help others,” she beams.
She recounted an outing that CSC organised for the elderly, where she was struck by a colleague’s spirit of volunteerism.
“We planned to bring the elderly residents to watch Cantonese opera, and there was an 80-year old resident who really wanted to go,” she explained. “As he was immobile and we didn’t have a wheelchair, we dissuaded him. However, a colleague readily volunteered to carry him on his back throughout the trip – up and down the shuttle bus, to the theatre and even to the restroom.”
“I was humbled by the extra mile he took just to bring joy to another person. I learnt from him that voluntarism is not about us but all about serving others even when it is inconvenient or costly to us,” she reflected.
Championing volunteerism and community work
A long-serving CDL employee for over 20 years, Chui Mui balances different roles at work.
As Head of Customer Service, she works tirelessly to spearhead service excellence; while as CSC President she leads community outreach initiatives for various beneficiaries, ranging from elderly who live alone to children with life-threatening illnesses.
As President for 17 years, Chui Mui’s responsibilities also include aligning and balancing the interest of Company and staff when planning programmes and activities.
“We adopt a bottom-up approach – staff members in the CSC Executive Committee (Exco) have a say in the planning of community events, and I will ensure that their voice is heard and affirmed by senior management,” she explained. The trust and support from CSC Advisors, comprising CDL’s Group General Manager, Group Chief Strategy Officer and Chief Sustainability Officer, are a blessing she treasures.
Prior to joining CSC, Chui Mui was no stranger to volunteering work. When she was a student at Temasek Junior College, she participated actively in the Lion’s Club community services and provided free weekly English, Chinese and Mathematics tuition to children from low-income families in her school’s neighbourhood. At the National University of Singapore, she volunteered at camps for children and youths affected by autism and spastic cerebral palsy through the university’s Rotary Club, a network of volunteer leaders dedicated to tackle humanitarian challenges.
Her passion for volunteering was reignited when she joined CDL in 2001, as the then Head of Customer Relationship Management when the then President of CSC invited her to participate in a food distribution at Indus Road. Shortly after, Chui Mui was invited to serve in the Club’s Exco and in 2005, she accepted the role of President.