Community Investments and Active Stakeholder Engagement The Company’s community outreach initiatives are aligned with SDG 11 (Sustainable Cities and Communities) and SDG 17 (Partnerships for the Goals). The Company has been actively initiating and providing support to programmes that deliver lasting and positive impact, focusing on these key areas: • Thought Leadership on Climate Action and Sustainable Development • Women Empowerment • Youth Engagement and Development • Community Education and Outreach • Charity Initiatives Singapore Sustainability Academy – A Hub for Advocacy of Climate Action, Sustainable Development and Capacity Building Building a sustainable future requires the collaboration of a larger ecosystem. Through engaging, educating and empowering communities, the Company can better build towards a climate-resilient future. Designed and built by the Company with industry partners, the SSA is the first ground-up initiative and zero-energy facility in Singapore dedicated to capacity building and thought leadership for climate action. Since its opening in 2017 to end-2023, the SSA has reached out to over 100 partners, including government agencies, industries, businesses and NGOs, and hosted more than 970 sustainability-related training programmes and advocacy events, involving more than 33,400 attendees. In 2023, some key initiatives at the SSA included collaborations with like-minded partners such as CDP to launch their inaugural Global Forests Report 2023. CDL Green Gallery – A Net-Zero Exhibition Space for Climate Action Launched by the Company and opened alongside the Singapore Botanic Gardens Heritage Museum by Prime Minister Lee Hsien Loong in 2013, the CDL Green Gallery is the first zero-energy gallery in Singapore. Through the signing of a MOU in September 2023, the Company renewed its 10-year partnership with the NParks Board to continue operations at the CDL Green Gallery for another decade. This renewal is a reinforcement of the Company’s continual efforts to educate and raise climate awareness through 3P Partnerships. The MOU renewal was commemorated with the opening of the Company’s third and final instalment of its three-part Climate Action Exhibition series at the CDL Green Gallery in June 2023. Titled “Melting Ice, Sinking Cities: An Urgent Call to Change the Present and Save Humanity,” the exhibition showcased the interconnectedness between climate change and the health of the ocean, people, and planet, raising awareness and inspiring action for positive change. More details can be found in CDL ISR 2024, page 131. Employee Volunteerism Since 1999, the Company’s dedicated employee-led volunteering body, City Sunshine Club (CSC), has been actively reaching out to the less fortunate and underprivileged, providing an avenue for the Company's employees to serve the community. CSC organises monthly food distribution drives where the Company’s employees distribute household necessities to the low-income elderly living in rental flats. During festive seasons, CSC collaborates with the North-West Community Development Council by distributing festive packs to families staying in one-room rental flats and organising festive celebrations for terminally ill patients and beneficiaries at Assisi Hospice and Arc Children's Centre. In 2023, the Group's employees managed to achieve an overall participation rate of 74.7% and clocked more than 1,086 volunteer manhours. LOOKING AHEAD – STEPPING UP TO REVERSE ENVIRONMENTAL DEGRADATION The Group remains steadfast towards nature-positivity within the built environment. It will continue striving towards creating positive environmental and social impacts while maintaining a strong triple bottom line. The Company’s ESG aspirations are aligned with its Future Value 2030 Sustainability Blueprint for a harmonious coexistence between business and nature. The Group is grateful for the continued support and confidence of its stakeholders as it navigates the ever-changing ESG landscape. People, economies, industries and cultures must work together to accelerate transformative action and zero in on nature to achieve the UN SDGs and climate goals. After all, a healthy planet is essential for thriving communities and economies. SUSTAINABLE COMMUNITIES AND POSITIVE SOCIAL IMPACT Human Capital As an affirmation of the Company’s proactive human resource policies and practices, it was named by TIME and Statista as one of the “World’s Best Companies 2023”, and one of the “Best Companies to Work For In Asia” by HR Asia Awards Singapore 2023. As one of Singapore’s earliest corporate signatories to pledge support to the UN Global Compact (UNGC), the Company has been upholding the principles on human rights and labour in its human resource practices. In addition, it has been a signatory of the Employers’ Pledge of Fair Employment Practices with the Tripartite Alliance for Fair and Progressive Employment Practices since 2008. The Company is committed to empowering women in its workplace and supporting their pursuit of career and personal development. In 2017, its Group CEO joined over 1,600 leaders globally in pledging the Company’s support for the Women’s Empowerment Principles, established by UNGC and UN Women. Occupational Health and Safety For more than two decades, the Company has driven EHS excellence at its worksites and across its supply chain. Under the Company’s pioneering 5-Star EHS Assessment System established in 2001, all its builders must undergo quarterly EHS inspections and audits by an independent auditor who grades them on a scale of one to five stars in areas including energy, water, waste, safety, noise and public health management. The CDL 5-Star EHS Awards launched in 2005 remains a core scheme to recognise exemplary builders and workers for their excellence in enhancing workplace safety, health and well-being. The Company has also introduced various innovative technology and construction methods since the early 2000s to enhance safety and productivity. Details can be found in CDL ISR 2024, pages 108 to 114. To strengthen and reinforce safety standards, lessons learnt from all types of incidents are shared across projects. Site engagements, regular briefings and quick actions are also undertaken to remind the Company’s contractors and workers of the importance of good health and safety practices on-site. In 2023, to underscore the Company’s unwavering commitment to WSH, the Company tailored a WSH leadership programme for its ExCo, the Board of Directors, Senior Management and key executives across business units to enhance their WSH knowledge, bolstering their capacity for informed decision-making. The Company also organised company-wide trainings and seminars for all employees, to raise awareness and educate on topics pertaining to environment, health and safety. Job Creation and Employment As of 31 December 2023, CDL Group has a total of 8,083 employees for its operations across the Group, including Singapore operations (Tower Club, Le Grove, City Serviced Offices) and key subsidiaries CBM Pte Ltd and M&C Hotels Limited. Employee Retention The Group’s employee turnover rate is 54.0%, with a breakdown of voluntary turnover rate of 42.0% and involuntary turnover rate of 16.2%. 68.9 39.4 46.9 54.0 27.7 39.4 42.8 42.0 EMPLOYEE TURNOVER RATE (%) ACROSS CDL GROUP 44.1 42.8 TOTAL NUMBER OF EMPLOYEES ACROSS CDL GROUP 8,485 5,901 5,814 7,352 8,083 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 Total Turnover Rate Voluntary Turnover Rate Training and Development In 2023, CDL Group invested over $840,000 in training and development for its employees across its global workforce. More than 226,163 training hours or an average of more than four training days per staff were achieved. The Company also launched several company-wide training programmes in 2023. These included over 20 workshops covering topics such as sustainability, occupational health and safety, mental wellness, personal effectiveness, innovation and leadership. Female Male GENDER DIVERSITY ACROSS THE GROUP Full-time Employees 3,141 (43%) 4,141 (57%) Part-time Employees 551 (55%) HODs 184 (44%) 233 (56%) Total: 7,282 Total: 998 Total: 417 Employee Categories across the Group Mean Salary of Female Employees to Male Employees (%)11 Executive 90% Non-management 98% Management 112% 447 (45%) Diversity, Equity and Inclusion The Group is committed to providing equal opportunities throughout employment. Its recruitment process adheres to strict guidelines on non-discrimination and fair treatment, regardless of gender, ethnicity, religion or age. Women make up a significant 45% of the Group’s workforce and 44% of Heads of Departments. The Company’s Diversity and Inclusion Task Force was formed in 2017 to promote diversity and inclusion within the workplace and the wider community. At the Company’s corporate office, women make up 69% of its workforce and 52% of its HODs. Note: 11 Calculated as the mean salary of female employees over the mean salary of male employees. Executives: executives to Assistant Vice Presidents, and secretaries; Non-management: officer grades and below; Management: Vice Presidents and above. SUSTAINABILITY 91 90 SUSTAINABILITY ANNUAL REPORT 2023 CITY DEVELOPMENTS LIMITED
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